Privacy Policy

Privacy Policy for The Health Mill

 

Effective Date: 1 September 2025

This Privacy Policy describes how The Health Mill (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website, thehealthmill.com

 

1. The Information We Collect

 

We collect information to operate our business and provide you with our services.

• Information you give us directly:
  • Contact Information: Your name, email address, phone number, and shipping address.
  • Payment Information: Details related to your purchases, such as your billing address and payment method. We do not store your full credit card number; this is securely processed by our payment gateway.
  • Account Information: Your username and an encrypted password.
  • Communications: Any information you provide when you contact us with questions or feedback.
• Information collected automatically:
  • Device & Usage Data: Your IP address, web browser type, operating system, and a record of the pages you visit on our site.
  • Cookies & Tracking: We use cookies and similar technologies to remember your preferences, keep items in your shopping cart, and understand how you interact with our website. This helps us improve your shopping experience and measure the success of our advertising.

 

2. How We Use Your Information

 

We use your information to manage our services and improve your experience.

• To fulfill your orders: We use your information to process your payments, ship your products, and manage returns and exchanges.
• To manage your account: We use it to set up and maintain your account with us.
• To improve our website: We analyze your usage data to understand how people use our site and make it better.
• For marketing and advertising: With your consent, we may send you promotional emails, newsletters, and special offers. We may also use your data to show you targeted advertisements on other websites and social media platforms.
• For security: We use your information to protect against fraudulent transactions and to ensure the security of our website.
• To comply with the law: We may use your information to meet our legal obligations, such as tax and accounting requirements.

 

3. How We Share Your Information

 

We may share your personal information with trusted third-party partners to help us run our business.

• Service Providers: We share information with companies that perform services on our behalf, such as payment processors, shipping companies, and marketing providers. These partners are only given the information they need to perform their specific services.
• Business Transfers: If we are involved in a merger, acquisition, or sale of our assets, your information may be part of that transfer.
• Legal Compliance: We may share your information if we are legally required to do so, or to protect our rights and the safety of our customers.

 

4. Your Choices and Rights

 

You have control over your personal information.

• Accessing and updating your information: You can review and update your account details by logging into your account.
• Marketing communications: You can opt out of receiving our marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails.
• Cookie settings: Most web browsers allow you to manage your cookie preferences. You can choose to block cookies, but please note that some parts of our website may not function correctly if you do.

 

5. Data Security

 

We take the security of your information seriously. We use commercially reasonable security measures to protect your data from unauthorized access, use, or disclosure. However, please be aware that no security system is completely impenetrable.

 

6. Changes to This Privacy Policy

 

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated “Effective Date.”

 

7. Contact Us

 

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@thehealthmill.com